Leading the transformation agenda is the UPU's Vision 2020, which will focus on innovation, integration and inclusion to drive our industry's business over the next four years. We must work toward creating a postal world where innovation is shared, promoted and delivered; where postal networks are integrated internationally, regionally and nationally; and where the Post is seen as a vehicle for inclusive development by governments, development partners and international organizations.
Above all, the industry has to identify new opportunities being brought about by customers' daily needs and expectations in all facets of their lives.
World Post Day takes place each year on October 9, commemorating the date of the establishment of the Universal Postal Union (UPU) in 1874 in Bern, Switzerland. The UPU was the start of global communications revolution, allowing people to write to others all over the world. October 9 was first declared World Post Day at the 1969 UPU Congress in Tokyo, Japan. Since then, World Post Day has been celebrated across the world to highlight the importance of postal services.